June 2003

Meet the Staff – Kate Adams

IMR Tech Support, this is Kate. I have been here in Tech Support about a year and a half and have really enjoyed my direct contact with our customers. Before that, I was in QA at IMR for three and a half years. I have also had professional incarnations at ING Security Life, EDS and Wachovia Bank as programmer, project manager, data administrator and business analyst over 25+ years.

I live with Andy, the big, hairy 100-pound Newfoundland-retriever mix in the picture and enjoy gardening, cooking, traveling, developing my spiritual self and exploring Denver and Colorado – especially restaurants. When you are in Denver, please stop by and introduce yourself – I feel like I already know many of you and I’d love to meet you in person.

Tips & Tricks

Using DataGrabber to Create Multi-page tiff files

Multiple page tiff files can be created by DataGrabber from single or multiple page tiff files.

The Definition file will have the following syntax placed in the file:

Field (File,
Label (".txt ",
Lines (20, End),
Occurrences=One_Or_More),
Columns (Label_End + 1, End), Lines (Label_Start),
Trim_WS = Bounding,
Separate_regions="\r\n")

In this case, we are looking for a label “.txt” and using the information after the label to find our tif file. We then tell it to look for one or more lines to be added together to form a multiple page tiff file by using the Occurrences statement and the Separate_Regions statements. Looking at the following dat file, we can see that the first record has “.txt” in the 26th and 27th lines. Both of these tif files will be used to create one record in Alchemy.

Running the dat and def in Alchemy produces a multipage tif file as below: File name will be the name of the first tif file.

Creating Multi-page tiff files with Drag and Drop

To create a multiple page tiff from one or more multiple page tiff files:

1. Click on the first multipage tiff (in example, multi001.tif)

2. Turn on thumbnail view in viewer pane.

3. Drag the second tiff file and drop it next to the last page in the viewer by left clicking once and holding the mouse key and moving your mouse. Let go when you see the box next to the last page.

4. You should see the pages added to the tif:

You can continue to do this until you build the database.

 

Adobe 6.0 – PDF Viewer

IMR is aware that there are errors if Adobe 6 is installed with Alchemy. Engineering is working to provide a comprehensive solution that will be available later this year.

 

Customer Knowledge Base

Wouldn’t it be great if you had a resource for your Alchemy related questions available 24 hours a day, 7 days a week, and 365 days a year? Would it save you valuable time to be able to get product upgrades and patches immediately? IMR already provides both.

The IMR Customer Knowledgebase provides an online searchable database of technical information for all IMR products. You can also download the latest product upgrades and patches.

All IMR customers with a current Annual Maintenance Plan (AMP) are allowed to use the Knowledgebase. To gain access, please send an email to kbaccess@imrgold.com that includes the following information:

Desired User Name:
Desired Password:
Name:
Phone:
Company Name:
Product Serial Number:

Once your information is received and verified, you will receive confirmation by email that access was granted. Then, all you have to do then is log in at
https://www.imrgold.com/custhub and you will have access to all the resources of the IMR Alchemy Knowledgebase.
 

Alchemy Certified CD Recorders can be found at:

Certified CD Recorders
 

Alchemy Training:

Alchemy Training Schedule