October 2004

CAPTARIS ACQUIRES IMR
Dear Partner,

As you may have heard, IMR is being acquired by Captaris. IMR's vision is to be the leading provider of Fixed Content Management Solutions in the markets we serve. Alchemy 8, together with the Captaris products - Teamplate, RightFax and Interchange - will help each of us achieve that vision for our customers and provide each of us even more opportunity to grow.

With this acquisition we are pleased to bring to you the scope, scale and resources of a large public company with over 21 years in business, a tremendous worldwide presence and an excellent product line and reputation. The combination of IMR and Captaris will provide you and your customers more solutions and more opportunity, coming from a recognized global leader.

In the next 90 days a team of experts from IMR and Captaris will plan the details of a joint go-to-market strategy and operations details that will benefit our combined company.

We are more optimistic than ever about the long-term prospects for success in the market with the combination of IMR and Captaris.

We do appreciate your partnership and support with IMR over the years, and look forward to a mutually beneficial relationship moving forward. Please click here to view the press release.


Steven Grandchamp
President and CEO
IMR, Inc
 

Manager’s Corner

Hi all! October brings with it a change in the weather and a change in our company. Both toward the better we are thinking! IMR will be under the Captaris umbrella and Alchemy will be Captaris Alchemy in the near future. Alchemy will be a welcome addition to the family of products supported by Captaris and Technical Support is looking forward to working with some new faces. We will still be here to serve you so don’t hesitate to call with an Alchemy concern.

On a side note, Alchemy Release 8.0 is on track for a November delivery date and contains some cool new features such as Library Services and Hot Backups. Call your local sales person to get a rundown of all the new features and functionality.

Congratulations to Matt Poultney for taking and passing his American Citizenship test last week. He’s proud to be an American now. He comes to us from the land across the sea, Great Britain. Be sure to congratulate him if you happen to talk with him.
 

Alchemy Tech Note 2004-16

Subject: Checking for Read Group Membership rights in Active Directory
Problem: User cannot obtain license after adding their Group to security role.

Revision Date: August 25, 2004
Version: Alchemy 7.6 Build 225

Client can add Active Directory users without any issues, but if they remove the user and add the group that the user belongs to then they are unable to obtain a license.

This usually means that the Read Group Membership is not set to allow. This has been most prevalent in environments where the Domain has been migrated from NT4 to Windows 2000 or 2003.

To check for this setting…

Bring up the Active Directory – Users & Computers console and make sure the “Advanced features” view is checked in the view menu.

Then double click on the users folder to display all groups and user names in the right pane. Right click on the user name and select “Properties”. Then select the “Security” tab to display the user Permissions. Scroll down and find the “Read Group Membership and make sure the “Allow” box is checked.

Alchemy Training:

Learn more about Alchemy Software products from IMR Certified Instructors. IMR's Educational Services team is pleased to offer 2 of our advanced technical Training Courses geographically near you. The courses being offered are designed to inspire innovative solutions utilizing all of the exciting new features and product extensions just released by IMR.

Alchemy Training Schedule